The Panagia is the salvation of the whole world, she is the only mother for all Christians… She has much love for the human race, especially for sinners.
The drunkard, the fornicator, the proud - he will receive God's mercy. But he who does not want to forgive, to excuse, to justify consciously, intentionally... that person closes himself to eternal life before God, and even more so in the present life. He is turned away and not heard.